TrainMastas Privacy Policy

Welcome to TrainMastas – your all-in-one platform for creating and consuming educational content powered by YouTube. At TrainMastas, we’re committed to protecting your privacy and ensuring a safe, secure learning environment for all users, whether you're a student or a course creator.

1. Information We Collect

   • When users register, we collect your name, email address, and password.
   • Course creators may provide extra profile information to showcase their expertise and course material.
   • Basic technical data such as device type and browser may be logged for security and performance improvements.

2. User Roles and Course Access

   • Users are categorized as either students or course creators.
   • Both students and course creators can register and enroll in courses.
   • Only verified course creators can publish and manage courses.

3. Free and Premium Courses

   • TrainMastas hosts both free and premium courses.
   • Free courses may include exams. If a student wants a certificate after completion, they must pay to obtain it.
   • Premium courses include automatic access to a downloadable certificate upon successful completion of all modules and the final exam.

4. Wallet and Payments

   • Users can add money to their wallet to purchase courses or certificates.
   • Course creators can earn money through their courses and withdraw earnings at any time.
   • All transactions are secured, and sensitive payment data is handled by trusted third-party payment processors.

5. Course Withdrawal and Refunds

   • Users can withdraw from any course before reaching the completion stage.
   • If a user reaches Module 2 or beyond, they can still withdraw, but no refund will be issued.
   • No withdrawals or refunds are permitted once a course is completed and certified.

6. Password and Account Security

   • User passwords are encrypted and securely stored.
   • Password recovery is available via email verification.
   • Your login credentials are private and will never be shared by TrainMastas.

7. Platform Rights and Moderation

   • TrainMastas reserves the right to ban, suspend, or delete any user accounts or courses suspected of malicious activity, fraud, or abuse.
   • This includes, but is not limited to, content that violates our policies or terms of service.
   • Disciplinary actions may be taken without prior notice if a violation is confirmed.

8. Data Protection and Security

   • We use advanced security protocols and encryption to keep your data safe.
   • TrainMastas does not sell or share personal information with third-party companies.
   • All communication is secured using HTTPS and user data access is restricted to authorized personnel only.

9. Updates to This Policy

   • We may revise this Privacy Policy to align with platform improvements or legal requirements.
   • Significant updates will be communicated through email or in-app notifications.

By using TrainMastas, you agree to the terms outlined in this Privacy Policy. For any inquiries or support, please contact us at support@trainmastas.com.